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Tracking
- Tracking Info will update 5 to 7 days after receiving your tracking number.
- Tracking Info will only update in the beginning & at the end of the delivery process.
Delivery Timeline
- Delivery usually takes 2 to 4 weeks with occasional delays due to high volume around the holidays and customs checks.
- We encourage you to call your local post office to check the status of your package at the end of 3rd week of shipping.
- If your package does not arrive 4 weeks after the shipping date, please contact us here.
Shipping Matters
- We will email your Tracking Number within 72 hours of your order ( Excluding Weekends ).
- Tracking Email may end up in your Spam Mail Folder. If it is not received 72 hours after payment, please look for it there.
- Please double check your shipping address and receiver’s contact number for discrepancy.
- The shipping address cannot be changed once the package has been shipped.
- However please contact us if you insist to do so. *Additional charges may apply*
Exchange & Refund
- Exchanges are only for manufacturer defects.
- All orders can be returned & refunded within 7 days of successful delivery.
- Please contact us before any action is made. Returns sent without our prior approval will not be accepted.
Payment Methods
- We accept both PAYPAL & STRIPE payment and both accept Debit or Credit card (MasterCard / VISA / AmericanExpress / Discover E-checks)
- For currencies not in our default list, your credit card company will calculate the exchange rate automatically.
Where can you ship to?
- We ship to the countries below.
- For arrangements on international forwarding services or countries not in the list, please contact us here.
- Australia
Austria
Bangladesh ( Only through Aramex )
Belgium
Brazil
Canada
Chile
Czech
Denmark
Finland
France
French Polynesia
Germany
Greece
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Jersey
korea
Latvia
Lebanon
Luxembourg
Malaysia
Mexico
Morocco
Netherlands
New Zealand
Norway
Pakistan
Peru
Philippines
Poland
Portugal
Republic of Croatia
Romania
Russia
Saudi Arabia
Singapore
Slovenia
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
Ukraine
United Arab Emirates
United Kingdom
United States
Vietnam
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