Tracking

  • Tracking Info will update 5 to 7 days after receiving your tracking number.
  • Tracking Info will only update in the beginning & at the end of the delivery process.

Delivery Timeline

  • Delivery usually takes 2 to 4 weeks with occasional delays due to high volume around the holidays and customs checks.
  • We encourage you to call your local post office to check the status of your package at the end of 3rd week of shipping.
  • If your package does not arrive 4 weeks after the shipping date, please contact us here.

Shipping Matters

  • We will email your Tracking Number within 72 hours of your order ( Excluding Weekends ).
  • Tracking Email may end up in your Spam Mail Folder. If it is not received 72 hours after payment, please look for it there.
  • Please double check your shipping address and receiver’s contact number for discrepancy.
  • The shipping address cannot be changed once the package has been shipped.
  • However please contact us if you insist to do so.  *Additional charges may apply*

Exchange & Refund

  • Exchanges are only for manufacturer defects.
  • All orders can be returned & refunded within 7 days of successful delivery.
  • Please contact us before any action is made. Returns sent without our prior approval will not be accepted.

Payment Methods

  • We accept both PAYPAL & STRIPE payment and both accept Debit or Credit card (MasterCard / VISA / AmericanExpress  / Discover E-checks)
  • For currencies not in our default list, your credit card company will calculate the exchange rate automatically.

Where can you ship to?

  • We ship to the countries below.
  • For arrangements on international forwarding services or countries not in the list, please contact us here.
  • Australia
    Austria
    Bangladesh ( Only through Aramex )
    Belgium
    Brazil
    Canada
    Chile
    Czech
    Denmark
    Finland
    France
    French Polynesia
    Germany
    Greece
    Hong Kong
    Hungary
    Iceland
    India
    Indonesia
    Ireland
    Israel
    Italy
    Japan
    Jersey
    korea
    Latvia
    Lebanon
    Luxembourg
    Malaysia
    Mexico
    Morocco
    Netherlands
    New Zealand
    Norway
    Pakistan
    Peru
    Philippines
    Poland
    Portugal
    Republic of Croatia
    Romania
    Russia
    Saudi Arabia
    Singapore
    Slovenia
    Spain
    Sweden
    Switzerland
    Taiwan
    Thailand
    Turkey
    Ukraine
    United Arab Emirates
    United Kingdom
    United States
    Vietnam